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How to Order

Making a purchase on johnuttleyfirstaid.com could not be easier. Just browse our store, click on the items you wish to buy and put them in to your shopping basket.

After you have finished your selection, if you are paying by cheque, simply print off the completed order form (automatically generated at checkout), enclose your payment made payable to:



John Uttley First Aid Ltd, and post to us at the following address:

3 Birchgate Grove
Bucknall
Stoke-on-Trent
Staffordshire
ST2 8JU
England

If you would like to pay by Paypal or Google Checkout, after finishing your selection, click on "Checkout" and you will be asked for details that we need to be able to complete your order.

We accept credit and debit card payments via both Paypal and Google Checkout and we also accept BACS (Banker's Automated Clearing Services) payments.

Terms of Business


Prices:
Prices charged will be those shown at time of sale. For your convenience, prices are listed with and without VAT.

Products:
John Uttley First Aid Ltd reserve the right to substitute products where necessary with equal quality brands.

Deliveries:
All orders, unless otherwise stated, will be delivered by carrier at a charge of 8.90. Orders above the value of 100 will be delivered by carrier free of charge (Mainland UK only). For non mainland UK destinations, please contact us for delivery prices.

Damaged Goods:
If you receive goods which have been damaged in transit, they must be reported in writing (see postal address above) or via email (info@johnuttleyfirstaid.com) within 3 days of receiving the goods.

Out of Stock Items:
Where ordered items are currently out of stock, John Uttley First Aid Ltd will contact the customer with an approximate delivery date. Part orders will be dispatched at the request of the customer.

Cancelled Orders:
Where a completed order (via this website) is cancelled, a 10 administration charge will be incurred.

Payment:
Payment via by Paypal or Google Checkout is immediate during the checkout process.

If you choose to pay by cheque or BACS, your order will be dispatched once your cheque/funds have cleared (usually 3 to 5 working days).

Ways to Pay: PayPal, BACS & Google checkout

 


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